Front End Manager

The Bridal Boutique is looking for a Front End Manager to join our team!

 Position Summary

We are seeking an outgoing and adaptable Bridal Receptionist to assist with store management and maintain client morale. The perfect candidate would possess excellent communication skills and be able to thrive in a fast paced environment. 

Responsibilities:

Front Desk-

• Welcome and check-in customers in a friendly and professional manner
• Efficiently receive and direct phone calls
• Assist in scheduling appointments based on customers’ shopping needs, store time constraints and consultant availability
• Respond to email and phone inquiries from customers and vendors
• Appropriately address customer questions and concerns in a mature and timely manner
• Initiate and maintain beneficial relations with customers to generate positive feedback and drive sales
• Ensure quality face-to-face and online interaction with customers
• Assist with documenting and organizing store inventory
• Perform various other tasks as needed

Point of Sale-

• Work in conjunction with sales team to give customers the best in store experience
• Organize materials for upcoming appointments to ensure proper consultant-customer contact
• Inform customers of Bridal Boutique policies, promotions, and bridal timelines to promote transparency throughout all stages of the shopping experience
• Ensure a smooth checkout experience for customers by executing transactions through BridalLive software
• Assist sales team as needed 

Requirements

• Excellent communication skills
• Positive attitude
• Works well in a team atmosphere
• Experience in customer service required
• Experience in bridal preferred
• Ability to work weekends

If qualified and interested, please send email to hello@thebridalboutique.com